Shipping & Delivery
Each of our arrangements is meticulously crafted to order, ensuring a truly bespoke experience. Please allow 1–2 weeks for design and preparation prior to dispatch.
For clients located within 20 miles of Brick, New Jersey, we offer a white-glove hand delivery service. Your arrangement will be personally delivered with the utmost care, preserving its beauty and presentation from our studio to your space.
For all other locations, orders are securely shipped via FedEx or UPS. Every arrangement is thoughtfully packaged using premium materials to ensure it arrives in pristine condition.
Returns & Exchanges
As each piece is custom-made to order, we do not accept returns or exchanges. This allows us to maintain the highest level of quality and craftsmanship in every arrangement we create.
Damages
In the rare event that your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the item and packaging. We are committed to providing a seamless, worry-free resolution and will promptly make it right.
Natural Variations
Our arrangements are created using real, preserved florals. As such, subtle variations and natural imperfections are part of their inherent beauty. No two pieces are exactly alike, making each arrangement uniquely yours.